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Testimonials

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Testimonials

A warm and welcoming home

The Palms staff were exceptional, displaying a high level of competence and genuine care towards their guests. From the moment my Mother arrived, they welcomed her with warm smiles and a willingness to assist her throughout her time there.

What truly set them apart, however, was their genuine care for the well-being and comfort of my mother. They went above and beyond to ensure that she felt at home. They showed a sincere interest in making sure she had the best possible experience.

Their caring nature extended beyond their professional duties. They took the time to engage in meaningful conversations, getting to know her on a personal level, and making her feel appreciated. This personalized approach made her feel like more than just a patient, but rather a part of a warm and welcoming home community.

-Michael C.

Staff is professional and friendly

My wife and I looked at many places for her Mother, and The Palms was by far the best place we visited. She had a lot of needs and requirements, but they are able to handle all of them. The staff is professional and friendly. The facilities offer her a lot of programming and she is never bored. She's 92 years old and living her best life here.

-Rob T.

Warm, efficient, caring, attentive, cheerful

The Palms is providing warm, efficient, caring, attentive, cheerful care for our parents. There have been hospitalizations and complications for both mom and dad and the staff members at The Palms have been wonderful to partner with in taking care of all their needs. Mom & Dad are in a clean, bright, well laid out apartment for them to call home and their needs are being readily met. We highly recommend this place and are so grateful for the good care that they are providing for our parents.

-Thomas D.

Staff are always kind and helpful

If you are looking for a wonderful place for your Mom/Dad, look no further than The Palms. My Mom has been at The Palms for six years - first in Assisted Living and currently in Memory Care. There is no other place I would trust to keep my Mom happy, safe and active through this time in her life. She loves to sing, play games and interact with people. She is always busy at The Palms.

The motto for the staff at The Palms is to treat each resident as if they were their own grandparent. My family can rest assured that our Mom is extremely happy here.

The management and staff are always kind and helpful. They have helped my family navigate through the difficult times of dementia. No matter what time of day or night, they have always helped us. I will never forget the first time my Mom looked at me and forgot who I was, John White was there to comfort me. They always help the whole family.

You and your loved one will be incredibly happy and grateful you found a home at The Palms.

-Deb D.

I can’t imagine my life without it

Living at The Palms has enriched my life in many ways. The people here are loving and kind. I particularly enjoy the activity program, I have made a lot of friends and feel like this is home. The activities have really kept me alive and I can’t imagine my life without it. The Activities Director, John, has an infectious spirit that extends to all of us. Our time together is very joyful! Thank Palms for being here for me!

-Bobbi S.

Insightful, generous and experienced

I was so fortunate to have the memory care here recommended to me by two different friends. The director and caregivers are amazing humans who went above and beyond to help my mom adjust and trust and feel at home. They also were very insightful, generous and experienced which helped me adjust. I'm forever grateful to the people here.

-Carol R.